
Mandee Bhatia, CHB, is President of C B Service, Incorporated is a customs brokerage house in Louisville, Kentucky with over 20 years industry experience in imports, exports, customs brokerage, auditing, and business analysis.
Her real value comes from honest communications, asking the right questions and building trusting relationships and good processes. Because of this she has helped small to medium-sized importers compete, while reducing risk and identifying opportunities. She has facilitated both imports and exports for international trade teams through creation of policies for compliance and risk reduction. Her “partnership” with her clients offers a unique advantage to them.
Her experience in consulting includes a broad array of industries – manufacturing, professional services, construction, healthcare, retail, personal, nonprofits and other industries. She is a member of the National Customs Brokers and Freight Forwarders Association of America where she keeps abreast of the challenges and innovations in the industry.

Susan Perdue
Susan Perdue joined C B Service, Incorporated in 2022 and swiftly transferred her property management expertise to enhance the Customs Industry and the overall client experience, simultaneously aiding her colleagues. Her dedication to customer service, adherence to compliance, and outstanding leadership abilities are unparalleled.

Lucas Bhatia
Also referred to as the Pit Boss or President in Training, Lucas has been immersed in the business from a young age. While pursuing his studies at the University of Kentucky in Lexington, KY, he is also mastering the trade. Lucas has been a part-time fixture at C B Service for as long as anyone can remember, always ready to step in when necessary. He approaches projects with a can-do attitude and completes them with efficiency, never uttering a word of complaint.

Ash Collins
A genuine Texas native, Ash brings a passionate determination to C B Service. They frequently handle the more complex and challenging PGA (Partner Government Agency) entries. While attending university, Ash works part-time at C B Service, which has been proud to count her as a member of the team since 2023.

Rachel Collins
A true Texas native, Rachel is quiet and detail-oriented. As the newest addition to our team, she contributes a robust skill set in technology and offers a fresh perspective on our current policies, processes, and procedures.
Consulting to Your Business
Do not go it alone! We are here to be your partner – to educate, advise, and make sure all imports and exports have all the correct governmental documentation. We can assist you with legal questions and considerations as well as keeping the business in compliance.
As part of any consulting relationship between a customs broker and customer, there will be transactional information that requires confirmation for trade agreements, duty computation, and signature forms. These details can be overwhelming and costly.
Play it safe and get the expert – a licensed customs broker who understands how to prepare and keep your goods safe and secure. We will evaluate company processes and policies to streamline efficiencies for product movement.
